Primary Purpose

Under the general supervision of the Pediatric Clinic Manager, performs various administrative duties, including patient intake, maintaining accurate dental, medical, and insurance records, scheduling appointments, and coordinating hospital cases and patient management functions.

Essential Functions

• Greet patients courteously and ensure all necessary documentation is updated and accurately filed in patient charts.
• Prepare and maintain pre-registration intake forms, referrals, and reports as required for patient accounts, in compliance with clinic policies.
• Maintain accurate and current patient records, including contact information, insurance updates, and oral/medical health documentation, to support efficient appointment scheduling.
• Schedule and confirm patient appointments, respond to telephone inquiries from legal guardians, and coordinate communication with dental and medical providers.