Patient Care Specialist - PART TIME (Onsite – Kenya)
We are looking for a
Patient Care Specialis
t to provide exceptional patient support while ensuring compliance with
OSHA and HIPAA regulation
s. This role focuses on delivering a seamless patient experience through effective communication, accurate scheduling, and strong attention to detail.
Key Responsibilities
Provide empathetic, professional patient support
Manage appointment scheduling, including calendar optimization and double-booking when needed
Maintain accurate patient records in EHR/EMR systems
Handle calls, emails, and patient inquiries efficiently
Verify patient information and pre-visit requirements
De-escalate concerns with a patient-first approach
Collaborate with clinical and administrative teams
Requirements
Experience wi
th EHR/EMR syst
ems and medical scheduling
Knowledge
of OSHA & HIPAA compliance
Strong communication and conflict resoluti...