POSITION SUMMARY:################ # Primary Responsibilities Schedule patient appointments in accordance with established office policies and procedures. Handle incoming referrals, ensuring accurate entry, tracking, and appropriate routing based on provider and service guidelines. Answer incoming telephone calls promptly, preferably by the third ring, and provide courteous, professional customer service. Obtain and accurately document patient information, including demographics, referring provider, reason for visit, insurance authorization, and other required information. Verify and update patient demographic and insurance information at each visit. Make appointment reminder calls and/or send reminders prior to scheduled appointments. Update patient records by researching and correcting returned mail and outdated contact information. Print, review, and distribute the next day#s appointment schedule as appropriate. Greet patients and visitors in a professional, friendly manner and assis...