Join Our Team as a Patient & Family Concierge, Senior at UPMC Mercy!

Are you highly organized, love the excitement of a busy day, and looking to directly impact patient care? The Patient & Family Concierge, Senior role is perfect for you! We are currently searching for a role to work full-time hours (3, 12-hour rotating shifts each week) supporting our Emergency Department at UPMC Mercy. Shift times are typically 12 hours and have start times at 7am and 7pm. Overnight shifts earn an extra $1.10 more per hour. Apply today to join our amazing team!

As a Patient & Family Concierge, Senior, you will:

+ Greet all patients, family members, visitors, and staff members.
+ Assist with all communications regarding the department.
+ Accurately update and maintain patient flow processes.
+ Coordinate patient tests and procedures.

Role Overview:

The Patient & Family Concierge, Senior provides compassionate service and support to patients, famili...