Position Overview
Description We are looking for a Patient Financial Access Facilitator to support front-end patient access operations for a healthcare organization in New Haven, Connecticut. This Long-term Contract position focuses on delivering a smooth registration and scheduling experience while maintaining accurate demographic, insurance, and financial records for each visit. The ideal candidate is comfortable working in a fast-paced clinical setting, communicates clearly with patients and care teams, and applies payer and compliance guidelines to help ensure timely service and clean billing outcomes.
Responsibilities:
β’ Manage patient check-in and check-out activities by entering, reviewing, and updating demographic, coverage, and account details with a high level of accuracy.
β’ Schedule and adjust appointments based on provider availability, visit type, timing requirements, and patient needs while coordinating closely with clinical staff.
β’ Confirm patient identity and follow es...