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PATIENT FINANCIAL COUNSELOR - HOSPITAL

Company

Trinity Health

Location

Hartford, Connecticut

Posted

July 08, 2026

Position Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.

What you will do

  • Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance

  • Secure and document payment arrangements

  • Assist patients in financing, payment plans, financial assistance and all financial options through the organization

  • Audit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs

  • Work closely with RSO and div...

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