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Position Summary:
Reporting to the Supervisor, Financial Counseling Shared Services, this position effectively captures patient liabilities while providing financial counseling to patients/guarantors, who require assistance in seeking and applying for healthcare funding (e.g., Charity Care, or other local/governmental assistance programs) and/or require assistance in reviewing and establishing payment options prior-to-service, at time-of-service, and/or post-service. Determines the financial status of the patient during the financial counseling process and coordinates benefit authorization and management. Ensures compliance and exceptional customer service when working with patients/guarantors.
Contributes to the success of a high-performing shared services organization by helping to drive the long-term Johns Hopk...