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Patient Guest Services Assistant I

Company

Cleveland Clinic

Location

Canton, OH

Posted

July 15, 2026

Position Overview

Provides customer service by providing directions to patient rooms or other areas of the hospital, and serving as local resource to visitors and ensuring a safe environment for patients, guests and colleagues.
**Responsibilities:**

+ Meets, greets and assists patients, guests and colleagues by providing directions, obtaining wheelchairs and providing minimal transport.
+ Accesses patient information to confirm appointment times, appointment locations and room numbers.
+ May provide some concierge services to assist patients and guests with accessing Internet information (driving directions, restaurants, shopping and amenities) in the hospital and within the community.
+ Corrects and/or reports safety, maintenance and cleaning needs.
+ Responds to Code Blue and Code Red emergencies with appropriate equipment.
+ Coordinates patient needs with other departments.
+ Other duties as assigned.

**Education:**

+ High School Diploma or GED required...

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