Department:Patient Access

Location: Henry Ford Medical Center – 36750 26 Mile Rd, Chesterfield, MI 48047

Schedule: Contingent

Shift: Day Shift 7:00 AM – 3:30 PM
Position Overview:

You’ll play a vital role in supporting patients and visitors. Following standard operating procedures, you’ll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key to creating a welcoming and efficient experience for all who enter.

Education/Experience Required:

· High school diploma or G.E.D. equivalent required.

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