Position Summary
We are seeking a customer-focused and detail-oriented Patient Access Representative to serve as the first point of contact for patients and visitors. This role is responsible for patient registration, insurance verification, admissions support, and delivering exceptional customer service in a fast-paced healthcare environment.
Key Responsibilities

+ Greet and check in patients and visitors in a professional and welcoming manner.

+ Register patients and accurately enter demographic and personal information into the electronic health record (EHR) system.

+ Verify patient and visitor identities by collecting required information and valid photo identification.

+ Determine patient payment responsibilities and identify individuals who may require financial assistance or payment arrangements.

+ Explain consent forms, patient rights documents, and other required paperwork.

+ Distribute and collect admissions and regi...