Patient Service Administrator – Remote role

Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.

Responsibilities as a Patient Service Administrator:

Providing frontline telephone and email support to ensure a smooth journey and high-quality care.

Booking appointments for customers as required.

Working through email enquiries and escalating as required.

Dealing with enquiries, answering queries, calls and escalating to relevant departments.

Appropriately and sensitively deal with professionals, customers and clients.

Always adhere to strict policies regarding confidentiality and compliance.