Job Description

Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.

Institution: Institute of Mental Health

Family Group: Ancillary

Position: Patient Service Associate

Department: Ambulatory Services

• Provide clerical and operational support in Telehealth Team
• Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting

• Service-oriented, confident and have a passion for helping others
• Good communication and interpersonal skills
• Skilled in utilizing and navigating digital communication systems and platforms with strong technological proficiency