Position Overview
Description We are looking for a Patient Service Representative to support scheduling and patient access activities for a healthcare team in Burien, Washington. This Long-term Contract position is ideal for someone with strong communication skills, solid knowledge of medical terminology, and the ability to guide patients through appointment, referral, and insurance-related questions with empathy and accuracy. The person in this role will help coordinate visits, maintain complete patient information, and contribute to a smooth experience for both patients and referring providers.
Responsibilities:
β’ Schedule patient visits and related services while aligning appointments with referral approvals and clinic guidelines.
β’ Confirm and update patient demographic details and enter accurate information into the electronic medical record.
β’ Review insurance coverage, verify eligibility, and document authorization or referral information needed before appointments.
β’ Respond...