Description
We are looking for a Patient Service Representative to support front-end revenue cycle and patient access activities for a healthcare organization in Encino, California. The Patient Service Rep position focuses on delivering a smooth patient experience by coordinating registration, scheduling, payment collection, and authorization-related support while maintaining accurate records. The ideal candidate is organized, service-oriented, and comfortable assisting families with patient appointments, medical financial questions, and insurance follow-up needs.


Responsibilities:

• Review patient and guarantor demographic and financial details during each visit, confirm accuracy with families, and update records when corrections are needed.

• Establish new patient files and manage account setup or continuation in accordance with organizational guidelines.

• Communicate out-of-pocket costs such as copays, deductibles, and other balances du...