Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
Informs patients of delay in physician schedules, assists with patient comfort while delayed.
Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
Scans the insurance card, processes insurance verifications utilizing the on-line system, and upd...
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