Job Title: Bilingual Patient Services Representative
Position Overview
We are seeking a Bilingual Patient Services Representative to join a high-volume healthcare contact center team. This role serves as the primary point of contact for patients, insurance providers, medical facilities, and vendors, delivering exceptional customer service while supporting appointment scheduling, registration, and patient communication functions.
Required Qualifications

+ Spanish/English bilingual proficiency required.

+ Minimum of 3 years of experience in customer service, call center, or healthcare-related environments.

+ High school diploma or GED required.

+ Strong verbal and written communication skills in English and Spanish.

+ Exceptional telephone etiquette and customer service skills.

+ Ability to multitask and work effectively in a fast-paced, high-call-volume setting.

+ Strong attention to detail and organizational skills...