About The Role

We are looking for a patient services assistant to join Practice Plus Group where you will be responsible for resolving all patient queries to a high satisfaction. You will provide advice and guidance for patients on our services we provide, whilst booking appointments and covering Reception duties. You will ensure the patient is at the heart of everything you do.

The role may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity. Striving for excellence and a willingness to continuously improve to deliver the highest standards required to support the Ophthalmology service.

Why work with us?