Position Summary

The Patient Services Coordinator serves as the central point of coordination at the nurse station/front desk, ensuring a smooth, organized, and welcoming environment for patients, residents, families, staff, and visitors.

This role integrates receptionist, ward clerk, and service coordination responsibilities, supporting daily unit operations, clerical functions, admissions support, and resident engagement. The Coordinator plays a key role in maintaining efficient workflow, communication, organization, and a high standard of customer service throughout the facility.

This position reports to Nursing Supervisors, the Director of Nursing (DON), and Administration.

Key Responsibilities
Front Desk & Reception

·       Greet visitors, engage them and direct them appropriat...