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Patient Services Representative

Company

Corewell Health

Location

Grand Rapids, MI

Posted

June 27, 2026

Position Overview

Shift and status
Part time, Every other weekend and every Thursday, 7:00 p.m. to 7:30 a.m.

Job Summary
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.

Essential Functions

+ Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.

+ Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multidepa...

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