Patient Services Representative I-II – Family Medicine, Louisville - 36927 University Staff

**Description**
**University of Colorado Anschutz Medical Campus**

**Department: Community Practice**

**Job Title: Patient Services Representative I-II – Family Medicine, Louisville**

**Position #: 00835471 – Requisition #:36927**

**Job Summary:**

Key Responsibilities:

+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
+ Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge
+ Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
+ Answers multiple phone lines to fulfill patient needs over the phone
+ Monitors provider schedules daily to ensure that all open appointment slots are filled the same day and schedules are free of roadblocks
+ Reviews t...