Job Title: Payment Processing Specialist

Location: Markham, ON (Hybrid)

Duration: 12 months contract (with possibility of extension/conversion)

Responsibilities

• Complete accurate on-boarding of WBB applications onto the mainframe and billing systems within the established Service Level Agreement.
• Respond to all email requests from the business partners in a timely manner
• Ensure that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
• Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.
• Maintain and process all ADHOC billing spreadsheets and ensure all rejected items are reprocessed

Qualifications

• Fast-paced, multitasking, work well under pressure
• Understanding of AML Compliance
• Computer Skills – MS Suit...