Payment Services Specialist
Augusta, ME (http://maps.google.com/maps?q=330+Civic+Center+Drive+Augusta+ME+USA+04330)





Description



POSITION SUMMARY:This position is the Bank’s expert and primary resource on all payment services and solutions, including but not limited to card servicing, foreign check processing, and electronic file handling (ACH processing, real-time payments, and wire transfers).


KEY RESPONSIBILITIES:


Payment Services:Maintain customer account records accurately according to established Bank policy and procedures. Process and quality control all payment processes timely and accurately. Assist branch personnel with inquiries as necessary. Recommend to the Payment Services Specialist Team Lead any changes in procedures as appropriate to maintain compliance with all regulations and improve efficiencies and the quality of customer service. Refer problems or unusual situations to the Tea...