Leads end-to-end Payments and Invoice Management operations for assigned cluster of markets. Accountable for delivery performance, stakeholder engagement, and process governance, acting as the primary link between regional leadership and market operations under the cluster-based model.
Key Responsibilities
- Own end-to-end payments and invoice processing delivery for assigned market clusters, ensuring performance against KPIs such as payment timeliness, aging, automation, and SLAs; drive issue resolution, prioritization, and delivery continuity.
- Serve as primary point of contact for market stakeholders and suppliers, managing day-to-day engagements with Finance, Procurement, and Treasury; own operational escalations and ensure timely resolution.
- Ensure adherence to SOPs, controls, and governance standards defined at regional level; execute payment controls, approvals, and compliance activities; act as cluster point of contact for audits, ensur...