**Why Join Sunrise Senior Living**

**At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.**

**Essential Duties**

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

**Call handling**

+ Answer Payroll-related inbound calls and warm transfers within established service levels and provide courteous and professional assistance to team members.
+ Assess inquiries accurately, research issues and deliver timely and effective resolution.

**ServiceNow support ticket handling**

+ Handle support tickets from ServiceNow (case management system) including moderate ...