Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities.

The Medical Administration and Data job family supports the effective operation of a healthcare organization by managing administrative tasks, patient data, and medical records. This job family ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

**Responsibilities**

+ Answering Calls Promptly and Professionally
+ Greet callers courteously.
+ Identify the purpose of the call and assist with triaging call
+ Routing Calls
+ Direct calls to the appropriate department or individual.
+ Use a switchboard or phone system efficiently.
+ Providing Information
+ Offer basic information about the company, services, or procedures.
+ Handle frequently asked questions.
+ Managing Outgoing Calls
+ Make calls on behalf of staff or departments.<...