Key Responsibilities

+ Support IT warehouse, deployment, and asset management operations.

+ Process and manage assigned tickets through an IT service management (ITSM) platform.

+ Fulfill hardware requests by preparing, shipping, receiving, and tracking IT equipment.

+ Maintain accurate inventory records and update asset management systems for received, deployed, and returned equipment.

+ Assist with computer imaging, configuration, and deployment activities.

+ Coordinate equipment recovery efforts for departing users, including collecting, shipping, and processing returned devices and peripherals.

+ Support hardware lifecycle management, including inventory audits, device tracking, and asset disposition.

+ Install and set up computer peripherals, monitors, and related equipment as needed.

+ Ensure compliance with data handling, equipment recovery, and asset management procedures.

+ Collaborate wi...