PC Technician I
Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142)





Description

Principal Accountabilities:

+ Effectively works with end users to identify and deliver required PC service levels.

+ Effectively provides training and support to end users and staff on computer operation and other issues.

+ Effectively installs, configures, tests, maintains, monitors, and troubleshoots end user workstation hardware, networked peripheral devices, and networking hardware products.

+ Installs, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products when necessary.

+ Performs on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users. Recommends and implements corrective hardware solutions, including off-site repair as needed.

+ Receives and responds to incomi...