Position Overview
RBC is seeking a Pega Application Support Analyst in Toronto, ON, to lead application stability initiatives. Bring your PEGA expertise to this vital role in the Digital Enterprise Team.
As a Senior Analyst, you'll support critical PEGA workflow applications and enhance system documentation. Collaborating with cross-functional teams, you'll address complex technical issues while ensuring production readiness and solution resiliency. Your role will impact system performance through improved processes and proactive issue resolution.
Key Responsibilities:
β’ Identify and resolve complex PEGA workflow issues
β’ Work within Agile projects to support stability
β’ Analyze integration of PEGA with enterprise applications
β’ Conduct security assessments and improve architecture
β’ Support IT Risk planning and documentation standards
Requirements:
β’ Experience with PEGA production support
β’ Strong skills in SQL and monito...