Overview
Acts as the client service owner for clients with responsibility for client retention, client satisfaction, and revenue growth. Works with internal partners and leadership at all levels to resolve client concerns and enhance the client experience by providing best-in-class service. Works to entrench our position in the marketplace as a quality human resource services provider and differentiate us from our competitors.
Responsibilities- Performs an in-depth business needs analysis during client interactions and through business assessments and action plans. Evaluate a client's suite of products and make any recommendations to ensure their business needs are met and promote revenue growth and retention.
- Serves as a liaison between clients and the PEO to resolve clients' concerns, escalate issues where appropriate, ensure clients' requests, and questions are addressed and the loop is clo...