Key Responsibilities: Recruitment Support

• Liaise with various program hiring teams to identify and address recruitment needs (e.g., BGC requirements, staffing gaps, ramp-ups).
• Attend calibration sessions and meetings to align on hiring timelines, candidate profiles, and sourcing priorities.
• Track and report recruitment progress and elevate bottlenecks when necessary.

Coaching Compliance and Quality Monitoring

• Conduct regular spot checks on coaching sessions to ensure compliance and coaching quality.
• Review documentation and provide reports on coaching trends and opportunities for improvement.

Engagement Activities

• Actively participate in the planning, organization, and execution of employee engagement activities.
• Collaborate with HR and site engagement teams to increase participation and enhance employee experience.
• Measure and report on engagement met...