Location & Working Arrangement

Hybrid working - based in Nuneaton, with an expectation that you'll be in the office a minimum of 2 days per week.

People Services Assistant

As a People Services Assistant, you'll be the first point of contact for our People Operations team - helping colleagues and managers navigate key moments in their journey with us. From day one to day done, you'll deliver trusted, human support that keeps things moving smoothly and compliantly.

The Role

• Act as the first point of contact for People queries, offering clear and supportive guidance
• Manage HR tickets, calls and live chat across starters, changes and leavers
• Process key lifecycle activities including onboarding, internal moves, parental leave and flexible working
• Maintain accurate and compliant colleague records in line with GDPR
• Manage workload through Zendesk, prioritising to meet service levels
• Sp...