1. Talent Acquisition and Workforce Planning

• Lead end-to-end recruitment for all levels — kitchen crew, service staff, supervisors, and outlet managers — ensuring vacancies are filled within target timeframes across all outlets.
• Partner with operations heads to conduct headcount reviews and anticipate hiring needs during peak seasons such as festive periods and new outlet openings.

2. Rostering and Shift Management Support

• Develop and enforce HR policies governing shift work, s...