Elevate customer service standards with Permacon as a Customer Experience Manager located in Milton, Ontario. This position leads a team focused on logistics and customer satisfaction across Southwestern Ontario.
In this pivotal role, you will supervise Customer Experience Coordinators and additional team members to implement effective sales policies. This includes overseeing order processing, managing logistics, and collaborating with various departments to ensure seamless operations. Your leadership skills will be crucial in enhancing team performance.
Key Responsibilities:
• Directly supervise Customer Experience Coordinators
• Implement sales policies for improved customer satisfaction
• Manage logistics and transportation for orders
• Ensure accurate contract and inventory management
• Build constructive relationships with internal teams
Requirements:
• College diploma in business administration or equivalent experience
• Minimum 5 years in customer s...