Job Summary
As a Personal Banker at RHB Bank Berhad, you will be the primary point of contact for individual customers, providing comprehensive financial advice and services to help them achieve their financial goals.
Job Responsibilities
- Build and maintain strong relationships with individual customers by understanding their financial needs and objectives.
- Proactively identify opportunities to cross-sell and upsell RHB Bank's products and services, including deposits, loans, investments, and insurance.
- Provide personalized financial advice and solutions to customers, ensuring alignment with their risk appetite and financial goals.
- Process customer transactions efficiently and accurately, including account opening, deposits, withdrawals, and fund transfers.
- Educate customers on digital banking channels and promote their usage for enhanced convenience.
- Resolve customer inquiries and complaints prom...