To ensure the delivery of competent, high quality clinical care in a caring compassionate environment.

• Answers routine questions.

• Takes accurate messages.

• Operation of telephone.

• Handles routine questions on department operations.

• Receives complaints and aware of how to initiate protocol.

• Demonstrates effective communication skills.

• Orientation to hospital campus and ability to provide accurate directions.

• Demonstrates written and oral communication skills.

• Attentive to details.

• Plans, organizes, gathers and assembles data.

• Demonstrates knowledge of common formats for correspondence and reposts.

• Use of department specific equipment.

• Accurately opens, sorts, and routes mail.

• Monitors inventory and orders supplies.

• Processes Outpatient prescriptions accurately and in a timely manner.

• Completes Inpatient orders accurately and in a...