Pharmacy Technician
Position Overview
This role supports the Pharmacy Department's Medicare Part D Stars Program, with a focus on improving medication adherence. The Pharmacy Technician will work in a high-volume, call center environment, engaging directly with members, providers, and pharmacies to ensure patients receive and maintain their prescribed medications. This is a highly interactive, patient-focused role ideal for someone who enjoys frequent communication and problem-solving.
Key Responsibilities

• Support daily operations across Pharmacy Department programs, projects, and regulatory audit activities as needed
• Conduct high-volume outbound calls to members, prescribers, and pharmacies to support medication adherence initiatives
• Assist members with medication refills and coordinate with prescribers to secure additional refills when necessary
• Resolve pre...