Job Summary:

Support the laboratory function of providing diagnostic information for use in patient care by ensuring proper collection and processing of laboratory specimens. Perform or assist with special procedures; mentor/orient students and new employees; ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff and other department needs.

Essential Responsibilities:



+ Perform order entry, specimen collection and processing according to Work Instructions (WI), clarify clinician orders; obtain pertinent patient information; accurately identify patients; determine specimen requirements and collect patient sample using appropriate process of venipuncture or capillary collection based on patient age and/or condition. Assure completeness and accuracy of specimen labeling. Obtain and enter appropriate patient or specimen information into laboratory computer system. Provide good customer service to all member...