Ministry of Social Development in Napier is seeking a Case Manager (Phone‑Based) to support individuals and whānau across Aotearoa by phone or email. You’ll help clients access employment services, income support and housing assistance, then create tailored plans that work.

This role is full-time and permanent from 27 October 2026, with a Monday to Friday schedule. You will manage a busy caseload, collaborate with partners and contribute to stronger communities through careful policy and