**Technical Support and Phone Sales Representative**

**Pay:** Up to $18.00 per hour
**Job Type:** Full‑time

We’re looking for a detail‑oriented, tech‑savvy **Technical Support / Phone Sales Representative** to join our team. This position combines customer service, technical troubleshooting, and phone‑based sales support. You’ll assist customers by phone and email, identify parts using diagrams, process orders, and help maintain office inventory.

**Key Responsibilities**

+ **Answer inbound calls and emails** to support customers with orders and product questions.
+ **Provide technical support** by troubleshooting issues and offering solutions.
+ **Route calls** to the correct team members when needed.
+ **Use part diagrams** to identify products based on customer needs.
+ **Perform data entry** and maintain accurate product records.
+ **Process customer orders** through the M1 system.
+ **Monitor and restock inv...