Job ID: 43739

Location: LRQA - Monterrey - Batallón de S

Position Category: Customer Service

Position Type: Employee Regular

Responsibilities

• To plan client visits/activities in line with client and business needs, through effective and efficient allocation of available field force resources. Includes dealing with business queries and resolving resource/planning problems within agreed deadlines, whilst ensuring compliance with external accreditation requirements.
• Build relationships with internal and external clients to help build and maintain the business.
• Assist the Planning Manager in fulfilling resource plans against budgeted days/targets.
• Monitor subcontractor usage, downtime.
• Communicate details of planned visits/activities to Assessors, ensuring contractual requirements and client expectations are understood.
• Liaise with other business areas and offices to ensure effective pri...