Job Title: Platform Operations Engineer
Location: Ottawa, ON
Note: Prior experience in BFSI, Public Sector, or Telecom is non-negotiable.

Position Overview:
Seeking an experienced Platform Operations Engineer with a strong background in BFSI, Public Sector, or Telecom environments. The ideal candidate will support platform operations, production stability, incident management, and enterprise service delivery.

Responsibilities

• Support platform operations across BFSI, Public Sector, and Telecom environments.


• Support modernization initiatives for banking systems, citizen services applications, OSS/BSS platforms, billing systems, charging platforms, and telecom services.


• Monitor platform health, availability, and operational performance.


• Manage incidents, problem resolution, and chang...