Maintain and support critical infrastructure platforms, including compute, storage, virtualisation, and supporting systems across development, staging, and production environments.
Implement platform standards, automation, and modern operational practices to improve efficiency and reliability.
Support infrastructure enhancement and modernisation initiatives in alignment with enterprise architecture standards.
Manage virtualisation platforms (e.g., VMware, Hyper‑V, Nutanix), including capacity monitoring, performance optimisation, and lifecycle management.
Execute patching and upgrade strategies using automation while minimising service disruption.
Provide L2/L3 technical support, including incident management, root cause analysis, and problem resolution.
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