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PMS Product Connectivity Lead

Company

IHG

Location

Atlanta, GA

Posted

May 15, 2026

Position Overview

The **PMS Product Connectivity Lead** own the day‑to‑day stability, performance, and operational accuracy of critical Oracle PMS product connectivity across the enterprise ecosystem. This role ensures Opera PMS and connected products work together reliably by monitoring connectivity health, leading L3 incident resolution, driving root-cause fixes, improving performance, and maintaining operational knowledge. The Product Connectivity Lead executes within the architectural guardrails and connectivity strategy set by the Director Property & PMS Product Connectivity Management.

**Your Day to Day**

+ Run & Protect Critical PMS Connections
+ Own the health and reliability of PMS Connections (monitoring, failure modes, message backlogs, imbalances, recovery).
+ Identify and mitigate risks proactively (hotspots, systemic failure patterns, scaling constraints).
+ Maintain connectivity readiness across environments (STG/UAT/PROD) with clear go/no-go signals for testi...

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