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POD Specialist

Company

Topserve Service Solutions, Inc.

Location

parañaque, metro manila

Posted

June 09, 2026

Position Overview

Checks and monitors the status of the returned client-owned documents delivered by business partners. 
Secures and validates the submitted POD of business partners. 
Sorts, scan and prepare transmittal of PODs to be forwarded to the customer and Billing Specialist in preparation of the billing to the customer. 
Prepares weekly updates reports to cover pending billings due to Incomplete PODs. 
Coordinates with business partners on insufficient documents & other concerns to expedite completion. 
Escalates major issues and concerns to immediate superior for appropriate actions. 
Prepares KPI for on-time submission and monitors the penalty for delay submission. 
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POD Specialist

Position Overview

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