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Policy Executive, Client Implementation Specialist

Company

PACIFIC PRIME INSURANCE BROKERS SINGAPORE PTE. LTD.

Location

singapore, singapore

Posted

July 09, 2026

Position Overview

Responsibilities
  • Assess client requirements
  • Configure systems in accordance with client plan designs and specifications.
  • Conduct functional testing and troubleshoot developed or modified software.
  • Facilitate User Acceptance Testing (UAT) with end users and provide implementation support.
  • Analyse client workflows and procedures, and recommend process improvements where appropriate.
  • Collaborate with the Production Support, Product, and Engineering teams on system-related matters, including product enhancements and application issue resolution.
  • Coordinate with Senior Implementers, Account/Client Managers, and cross-functional teams (e.g., IT and Operations) on client-specific requests, system enhancements, and process-related matters.
  • Assist in the development of user guides by gathering technical information, preparing content, and coordinating documentation.
  • Support client relationship manag...

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