Manage day-to-day operations, coordinate and manage subordinates, facilitate interdepartmental communication and allocate tasks and resources as needed.
Constant review of work processes, resolve discrepancies and make strategic recommendation for improvement in liaison with the AVP, Business Support & Policy Servicing.
Conduct continual analysis and evaluation of Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and implement corrective actions.
Ensure credible client database is maintained and ethical practices, code of conduct, policies, rules & regulations are complied.
Job requirement
Degree holder or Professional qualification in insurance.
Minimum 5 - 8 years’ experience in the insurance industry in an operational capacity.
Effective communication in writing, presentation and interpersonal communication across various leve...
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