Policy Support Officer II page is loaded## Policy Support Officer IIlocations: PHI - Manila: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: # # **Primary Details**Time Type: Full timeWorker Type: EmployeeProvide customer service via email & answer customer, Underwriter and/or agency’s question regarding product, process, policy. Responsible for work allocation including monitoring, reporting inflow of new business, renewals, cancellations and endorsements of transactions**Primary Responsibilities**• Ensure policies are followed and refer/escalate where appropriate•Comply on provided legislations, industry codes, company policies and procedures.•Establish and maintain a good working relationship with stakeholders•Cooperate with other functions to answer customer/agency’s questions regarding product, process, policy etc.•Consistently open minded, professional, polished, posed, and positive demeanor•Process all transactions/emails related to pro...