Job Description

• Operations Management:
• Oversee daily pool operations, ensuring all areas are clean, safe, and well-maintained.
• Manage poolside amenities, including towels, lounge chairs, and cabanas.
• Event Coordination:
• Plan and execute poolside parties and events, working with the events team and other departments.
• Coordinate logistics, including setup, staffing, catering, and entertainment.
• Ensure events run smoothly and guests have a memorable experience.
• Customer Service:
• Ensure guests receive exceptional service, addressing any complaints or concerns promptly and professionally.
• Provide information about poolside services and amenities, promoting a positive guest experience.
• Handle special requests and VIP services with discretion and attention to detail.
• Safety and Compliance:
• Enforce pool safety rules and re...