The Role

Working within the Rooms Division, which encompasses both the Pool and Guest Activities departments, the Pool Supervisor is part of a team dedicated to exceeding guest expectations by creating “picture-perfect” experiences throughout the resort. This role is primarily responsible for overseeing the daily operation of the resort’s aquatic facilities, including the outdoor pool and hot tub, indoor hot tub and steam room, and children’s water park, as well as the fitness centre and teen games room, maintaining an active, hands-on presence on the pool deck and throughout all recreational areas.

The Pool Supervisor plays a key role in delivering exceptional guest service by fostering a welcoming, clean, and comfortable environment. In addition to leading the pool team, this position actively supports day-to-day operations.

As part of a broader Adventure & Experiences team, this role also collaborates across Guest Activities to support pro...