Portuguese Speaking Customer Support Specialist (General/Retail)

Introduction

We are seeking enthusiastic Portuguese Speaking Customer Support Specialists to join our global customer relations workspace on-site. If you have superb communication skills and a desire to help people track their orders, optimize accounts, and resolve retail inquiries, we want to meet you!

Responsibilities

• Manage consumer interactions via chat, email, and voice channels in Portuguese.
• Provide dynamic support for e-commerce profiles, retail purchases, billing cycles, and logistics.
• Deliver accurate solutions swiftly to keep satisfaction metrics high.

Requirements

• Native or near-native fluency in Portuguese or Brazilian Portuguese and working knowledge of English.
• Great problem-solving skills and a strong commitment to service excellence.
• Must hold a v...